Road Traffic Safety Agency

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Document Management System (DMS) in Road Traffic Safety Agency of Republic of Serbia

On the basis of public procurement issued by the Road Traffic Safety Agency of Republic of Serbia, ASW Engineering was chosen as an implementer of Document Management System (DMS), a solution that was aiming at standardizing and optimizing flow of all documents within the agency.

Requirements set by the tender documentation were:

  1. Implementation of DMS
  2. Implementation of ISO 9001 – Quality Management System standard
  3. Analysis of current state and creation of solution proposal for improvement of existing systems in the agency

First requirement was fulfilled by installation and customization of asw:libris system. Through introduction of DMS centralization and accessibility of documentation is achieved, with structured metadata and complex methods for search. Implementation of DMS is closely connected with process of introduction of ISO 9001 (Quality Management System) standard that defines procedures for management of processes and its supporting documentation. All the documentation relating to ISO 9001 standard is located on the DMS repository.

Analysis of current state and creation of solution proposal for improvement of existing systems in the agency was successfully achieved through excellent cooperation with agency’s employees. Based on the analysis of current state of information systems, solution proposal was created for introduction of integrated information system including DMS.

The project was successfully completed and training was held for users and administrators of DMS as well as for internal auditors of ISO 9001 standard.